The Easy Check-In and Check-Out feature is now available in Opendock SmartGate Management. This feature allows carriers to quickly check in and out of a warehouse using a QR code or direct URL. Improving efficiency, visibility, and audit tracking.
How to Access Check-In & Check-Out Settings
To configure the feature:
- Go to Warehouse
- Click on Gate Management
From there, you can manage the following settings:
- Check-In URL
- Check-Out URL
- QR Code Banner (Downloadable QR codes for drivers)
- Check-In & Check-Out Identifier
- Defines which field is used to match records during check-in and check-out
- Default identifier: Driver’s Phone Number
Carrier Check-In Process
Carriers can check in by scanning the Check-In QR code or opening the Check-In URL.
Step-by-Step Check-In Flow
- The warehouse name is displayed
→ Click Start Check-In
- Select the purpose of the visit:
- Live Load or Unload
- Drop Trailer/Container (Unhook)
- Pickup Trailer/Container (Hook)
- Drop & Hook Trailer/Container
- Click Next
- Enter Asset Details:
- Asset Type
- Asset ID
- Click Next
- Enter Appointment Details:
- Confirmation Number
- Carrier Company Name
- Driver’s Phone Number
- US & Canada: SMS notifications
- Other countries: Defaults to WhatsApp
- Once submitted, the appointment status in Opendock is automatically updated to:
Arrived
Carrier Check-Out Process
Carriers can check out by scanning the Check-Out QR code or opening the Check-Out URL.
Step-by-Step Check-Out Flow
- The warehouse name is displayed
→ Click Start Check-Out - Enter the Driver’s Phone Number
- Must match the phone number used during check-in
- Click Next
- The appointment status in Opendock is automatically updated to:
Completed
Audit Logs & Visibility
Within the Appointment details page, you can view:
- Check-in timestamp
- Check-out timestamp
- Full audit log history
This provides enhanced traceability and supports operational reporting and compliance needs.
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